Exceptional patient care! The moment I arrived, kind and courteous office staff awaited me. The entire appointment was everything (and more) a dental visit should be. The office staff, technicians, hygienist, and dentist are kind, professional, honest and knowledgeable about every facet of dentistry. I have made an appointment for my daughter and husband as well. Dr. Deevers and Team are the dental practice we’ve always hoped to find :-)
I don't even know where to begin, I just want to brag about this dental staff from a Dental Phobic perspective. Can we say WOW? Long story short, In an emergency, I had called this office and ultimately had to have a tooth extracted. Dental Fear for me is like "death"! LOL I can tell everyone, Jaime (front desk), Jessica (Ofc. Mgr.), Dr. Veders(Dentist) Deena, (Dental Assistant), Emily (Dental Asst.) Vanessa (Front Desk), Kostace (Dental Hygienist) were incredible during the extraction/follow -up and new patient exam. They ALL understood my fear and put me at ease pretty quickly. Yesterday at my new patient exam, I had a great time! I have never had the opportunity to say that with any dentist anytime in my life! We joked, I was educated and I was UNAFRAID! Please if you experience this phobic condition...Your dental staff should care about you as a whole person, not just a mouth on a conveyor belt. Not only the fear was gone, But they do a great job with all of the dental procedures and it is not agonizing either! I am quite sure that I have found my forever dentist! Thanks to all of you at Dental Works in Northcross Village/Huntersville!
Had a hard time finding a place in network w/ United Concordia. Apparently, this place take most insurance!! I've been here 3 days in a row.. 1 day w/ my husband (had 4 teeth pulled).The 2nd day I got my cleaning done... left & came back for part I of my root canal. Day 3 part II of my root canal. The staff is super sweet & know what they are doing. Would definitely recommend if you live in the area.
I had a first-time appointment with Dr. Richardson and her team. They did a great job of answering all my questions, explaining their procedures and executing without any issues. Everyone including Kal my hygeinist and Jamie their front desk consultant was very professional and welcoming and I felt confident about returning for a follow-up visit. Throughout the dental work they always explain every step before doing something. And at the end of the visit I receive clear documentation and they work seemlessly with my insurance coverage. With my previous dentist I felt I always left confused about what I paid for. During my return visit to Dentalworks I had to get a back tooth removed and I was slightly nervous about the whole process. But it was fast, efficient, virtually painless, and they ensured I knew how to take care of the healing aftwards. Dr. Richardson and her staff are very talented and I definitely recommend their service.
The staff at Dental Works is very helpful, gentle, knowledgeable and friendly!