Had a hard time finding a place in network w/ United Concordia. Apparently, this place take most insurance!! I've been here 3 days in a row.. 1 day w/ my husband (had 4 teeth pulled).The 2nd day I got my cleaning done... left & came back for part I of my root canal. Day 3 part II of my root canal. The staff is super sweet & know what they are doing. Would definitely recommend if you live in the area.
I had a first-time appointment with Dr. Richardson and her team. They did a great job of answering all my questions, explaining their procedures and executing without any issues. Everyone including Kal my hygeinist and Jamie their front desk consultant was very professional and welcoming and I felt confident about returning for a follow-up visit. Throughout the dental work they always explain every step before doing something. And at the end of the visit I receive clear documentation and they work seemlessly with my insurance coverage. With my previous dentist I felt I always left confused about what I paid for. During my return visit to Dentalworks I had to get a back tooth removed and I was slightly nervous about the whole process. But it was fast, efficient, virtually painless, and they ensured I knew how to take care of the healing aftwards. Dr. Richardson and her staff are very talented and I definitely recommend their service.
The staff at Dental Works is very helpful, gentle, knowledgeable and friendly!
I wanted to write a review for Dentalworks in Huntersville because some of the past reviews and their online website is outdated. Sometime last year this location changed staff, and it is now the office of Dr. A. K. Richardson and her team. This group is very talented, welcoming, polite and professional. I decided to try out this service because of solid Google reviews, the location, and that they were within my insurance network. I had a very good experience with my first-time patient appointment, as well as my follow-up for filling and a back tooth extraction. Efficient, painless, no confusion or uneasiness.Sure to some of the reviewer's remarks, the back interior could use more attention, but I assume much of that was inherited by the last staff, and I think they managed to make the waiting area clean, bright and welcoming. More importantly, their tools and technology were good. They used photos X-rays and dual monitors to capture info and answer all my questions. The hygienists and the Dr. are very careful to explain every step before approaching you with something. Their front desk consultant sits down with me to talk through costs, insurance, options etc. which I definitely appreciated.I hope other folks find this post useful during their research.
Everyone from the receptionists, assistants and dentists are wonderful and patient.